Our guest reviews for Sofitel Singapore Sentosa Resort & Spa. Not forgetting Sara at the poolbar,he greeted us warmly when I order my virgin mojito to 29th noon and again we meet on 30th morning with the friendly smile and asking us how was our stay. That was where everything “luxury” went down to the drain. Package for 2 pax includes 2 hr Photography, 1 hr Massage, Day use of Luxury Room, Set Lunch & 3-course dinner. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Singapore Staycation - See 3,296 traveller reviews, 3,482 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. First time seeing a restaurant offer a full sized Dungeness crab for diners! Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) Features, Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified). It did not state how long the fire drill was going to go on for. Also actual frontdesk appeared to be a tad too high and deep for the team, had a challenge hearing each other.3. Bonjour DrRachC,Tropical greetings from Sofitel Singapore Sentosa Resort and Spa!First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination.Thank you for making our day and for going out of your way to connect with us through TripAdvisor.I am excited to share your heartwarming feedback with our team especially Alex from Le Bar. It is reviews such as yours that make being a part of the Sofitel Singapore Sentosa Resort and Spa family so rewarding.Thank you again for sharing your experience, and we are looking forward to welcome you in the near future for another magnifique experience. October 27, 2020 by Bino 1 Comment. However, we regret to hear that you have experienced a number of inconveniences during your stay and do sincerely apologize for that. Sofitel Singapore Sentosa and SO Sofitel Singapore Offer Amazing Value Staycation Packages March 8, 2020 No Comments Sofitel Singapore Sentosa Resort & Spa launches a S$388++ “Retreat to Sanctuary” stay package for two which will be available from now until end April 2020. The hotel did try to make up for it by presenting 2 very miserable macarons in our room with a note that they would be extending late checkout till 6pm the next day - honestly, not much of a saving grace as all I'd wanted to do was leave. Try out the Sunday brunch - one of the best in SGP. If you want to enjoy your vacation in Sentosa Island, Singapore, I highly recommend staying at Sofitel Sentosa Resort. Right from the first day when we checked in to celebrate our wedding anniversary, attention to details was definitely something missing from a luxury resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Book Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Sentosa Island on Tripadvisor: See 3,193 traveler reviews, 3,507 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), ranked #6 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. We were given physical paper coupons to present at the restaurant for our meals. Sofitel Singapore Sentosa Resort & Spa: Awesome staycation - See 3,021 traveler reviews, 3,202 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa at Tripadvisor. Dear Fengxian,Thank you for taking the time to tell us about your experience at the Sofitel Singapore Sentosa Resort & Spa. However the bathroom was a tad small; shower within bathtub.Nice features:1. Food was not bad per se but average and the price was way above average. Lebar topped the service with staff looking like either they hated their jobs or that they hated us. We had dinner, or tried to have dinner at one of these restaurants one evening, but after being sat down, and then not being approached again for nearly an hour, we decided to goto the other restaurant.The rooms are big and roomy, but cleaning standards need to be improved a bit. Farah's Travel Reviews ; Hotels & Resorts ; Sumptuous Staycation at Sofitel Singapore Sentosa Resort and Spa Wednesday August 19, 2020 - Day 2. Thank you for the beautiful memories.. Will definitely come back, and with my children next time.. ;)CheersHana, Dear epain e,Thank you so much for taking the time to share your experience on TripAdvisor. 1) Overall, the resort is very dated, very old, and definitely needs a lot of sprucing up. Tips: Book your staycation on Klook using SingapoRediscovers Vouchers. To our disappointment throughout our 3D2N stay in Sofitel Sentosa resort and spa, their service staff continuously leaves us looking at each other with disbelief. See 3,308 traveler reviews, 3,641 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), ranked #8 of 17 hotels in … As always we will be back. When i asked the reception, I was told all garden view rooms were the same - so there was no improvement available. We had a couple of late night deliveries of french fries-these are devine!! 16,386 reviews. Really impressed. Interestingly we spent the next 5 days in the city and service was the usual excellent standard i have historically experienced from Singapore. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Sentosa Island: See 3,200 traveller reviews, 3,512 photos, and cheap rates for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), ranked #6 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. It’s such a fantastic deal!. The hotel had lots of exciting events put on for Valentine’s Day, what a beautiful place to be for it! dine in a typical Singaporean environment; food is excellent; service is fantastic, location is superb; a bit overpriced, but that's to be expected. Sofitel Sentosa Staycation : Prestige Family Room Review - 0 Comments . I have no idea what you do to them but they rule.Dinner at the Cliff on Saturday night was lovely. The only positive experience was that it had direct access to Palawan beach and was near the Sentosa shuttle stop. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Baby shower staycation - See 3,293 traveler reviews, 3,482 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. 1) Overall, the resort is very dated, very old, and definitely needs a lot of sprucing up. Aquarium™ SEE MORE. Address: 2 Bukit Manis Rd, Sentosa, Singapore 099891 Telephone: 6708 8310. Wow, eat and learn, first time in my life learning how to properly use the crab metal thingy And the Halloween decoration and activities for the kids, allowed me and my wife to dine in some peace in between.. what else more could you ask for with that amount paid?Full thumbs up from the family, signing out and already booked for the next buffet here again, Bonjour zaclin88,Tropical greetings from Sofitel Singapore Sentosa Resort and Spa!First and foremost, thank you for selecting our restaurant as your preferred dining selection in Sentosa Island, Singapore.It is always a great pleasure to read such a heartfelt review from guests who enjoyed their recent gourmet at our restaurant.I am truly delighted to know that you were enjoying your dining experience with us and surely I will share your feedback to our Kwee Zeen team to motivate them even more especially Sous Chef Jennifer! 295. Apart from that, rooms were great, environment was peaceful and quiet, definitely away from the hustle and bustle. ... Read more. This service attitude continued throughout our stay, which we reduced from 6 days to 3 after the first 24 hours of poor service. Family staycation packages start from just $293 including of breakfast and afternoon tea. They have many foreign guests! Good stay. Hotel Staycation Review: Sofitel Singapore City Centre – Simply Magnifique! Our room bathtub was moldy and grime along the tiles.2. For the price paid for afternoon tea, refillable coffee/tea (though are tasty Illy and TWG), shouldn't be restricted to the same throughout. Nice to see Peacocks roaming the compounds. There was no signage or indication that this facility was out of service and the only issue i spotted was there was no soap! Family staycation packages start from just $293 including of breakfast and afternoon tea. Frontdesk forgot our "welcome drinks". Certificate of excellence 2020. Taxes and fees that are shown are estimates only. It is reviews such as yours that make being a part of the Sofitel Singapore Sentosa Resort and Spa family so rewarding.Thank you again for sharing your experience, and we are looking forward to welcoming you in the near future for another magnifique experience. Royal Retreat at $1,175 nett for 2 pax. Customer review rating 4.2/5. 3,307 reviews . After spending months at home and with our wings clipped from overseas travel, we decided to look for a staycation destination. Had a staycation over the long weekend and really in love with this hotel. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Piotr KupiecGeneral Manager. Booked a 4D3N staycation at Sofitel Sentosa through luxury escapes. We booked an unexpected trip to Sentosa having our travel plans curtailed due to COVID-19. In view of the virus status, a well needed break is required! Review tags are currently only available for English language reviews. Could they not just use a digital coupon if they really needed to issue us with coupons?4) We were notified on our 2nd night of stay that there was going to be a fire alarm at 2pm the next day. The Sofitel Singapore Sentosa Resort & Spa is a truly fabulous hotel and definitely one of the best family friendly hotels in Singapore. Special thanks to Sabrina at The Cliff who went the extra mile to make us feel pampered and was truly genuine in her service. The only other times we had multiple interactions with the service staff was the F&B restaurants they have in the resort. The room has great blackout curtains so you can rest well....apparently I needed it!We had room service each morning-my partner is obsessed with your museli. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. and other nearby places you may need to come! ALL Rating 4.2/5. The attention to detail is definitely not there in terms of cleanliness (carpets were stained, outdoor furniture had bird poop on it, the sun tan beds near the poolside were stained and looked so disgustingly dirty, walls are not clean, etc). Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Short staycation - See 3,309 traveler reviews, 3,489 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Its like a resort that you don't feel you are in Singapore and yet easily accessible to most part of Sentosa and VivoCity by their frequent scheduled transport. Had a good time with friends. Kind regards,Piotr Kupiec General Manager. Sofitel Singapore Sentosa Resort & Spa,The Cliff,Madame Tussauds Singapore,S.E.A. While it features plenty of family-friendly facilities, such as a Kids Club, babysitting and swimming pool, it is not overrun with families, and manages to maintain a relaxed and tranquil vibe. Spectacular view and the food awesome. TripAdvisor Rating 4.5/5. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Solemnization / Staycation - See 3,295 traveller reviews, 3,482 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. Even have fresh juice bar.3. Complimentary shuttle services to Vivo.6. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Staycation - Read 3,296 reviews, view 3,482 photos, and find great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor Sofitel Singapore Sentosa Resort & Spa (SG Clean certified): Staycation - See 3,059 traveller reviews, 3,234 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean certified) at Tripadvisor. 2) The resort is going through a bit of a renovation so the spa and gym was closed and if we had known this, we would not have chosen to stay at the hotel. If you want to enjoy your vacation in Sentosa Island, Singapore, I highly recommend staying at Sofitel Sentosa Resort. The free shuttle to and from Vivocity was a huge convenience. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Excellent Family Staycation - See 3,204 traveler reviews, 3,363 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. Shuttle service takes you where you need to go on … After checking in we went and sat at the bar and after 40 minutes of waiting i asked if it was possible for a drink and, after a sigh, the barman served us! SEE MORE. We wouldn’t even mind if they faked their hospitality with a smile but once again, amazed.The contractors, cleaners, staff manning the shutter bus services and even hotel guests were friendlier than then hotel staff. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Staycation at Sentosa - See 3,309 traveller reviews, 3,489 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. With a teen and a younger kid in tow, finding rooms for 3 adults and 1 child turned out to be rather challenging. Sofitel Singapore City Centre is the newest jewel in Accor Hotels’ crown in Singapore – being its 13th hotel in the Lion City and the 800th Accor hotel in Asia Pacific. Communication within each department of the hotel wasn’t as seamless as we thought a luxury hotel work be too. My stay at Sofitel Singapore Sentosa Resort & Spa was a whole different ballgame. Dear Mike_Lunch,Thank you for taking the time to tell us about your experience at the Sofitel Singapore Sentosa Resort & Spa. Le Sofitel Singapore Sentosa Resort & Spa, hôtel de luxe 5 étoiles situé au sommet d'une falaise surplombant la plage de Tanjong, est un havre de sérénité et de détente avec sa collection de 215 chambres et suites, 4 restaurants, un spa primé et un centre de célébrations et d'événements. Joanna P. Couples - 17/01/2021 Confirmed reviews ALL. Makes a killer coffee!Loved the halloween decorations!!! Certificate of excellence 2020. Sentosa Beer at Sofitel Sentosa. Looking for Sofitel Singapore Sentosa Resort & Spa (Staycation Approved), a 5 star hotel in Singapore? Sofitel Spa; Sofitel Fitness; Villa des Enfants; Pool; Special Offers ; Home; Press Room Location ... Book your stay seamlessly with SingapoRediscover Vouchers Feed your need to travel at Sofitel Sentosa, where you hassle-free holiday awaits. I have also well taken note of your remarks with regards to the room cleanliness, rest assured that I have personally share your review with our Room Division Manager for her immediate action. was also so kind to us to help show us how to de-shell the crab! Then later called again thinking we wanted cutlery. It felt so unclean that I had to sanitise everything in the room before feeling comfortable. SHARES . I'm also very happy to learn that the team at The Cliff made your husband birthday a Magnifique one. Stepping out of the (free) shuttle bus from VivoCity, from the moment my feet hit the hotel lobby, I couldn’t even recognise where we were.With such a strong ‘overseas’ atmosphere, it was no wonder that I had to constantly remind myself that I was merely 30 minutes away from home. Garra rufa fish spa5. Ask sebasss888 about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Ask epain e about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Great facilities but disappointing service, Ask Mike_Lunch about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Ask 795Kathym about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Ask Fengxian about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Definitely needs improvement to be a called a luxury resort, Ask yasviillash about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Hotels near Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) Pool, Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) Rooms, Sentosa Island Hotels with Infinity Pools, Hotels near Floating Bridge at Siloso Beach, We compared the lowest prices from 15 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 16 websites, The Barracks Hotel Sentosa by Far East Hospitality. 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