Choose from our Chase credit cards to help you buy what you need. Terms and conditions apply. For example, someone tricked or persuaded you into sending the money, or promised that you would receive something in return that they did not provide. Select a category below and then complete the form to report the scam. Other product and company names mentioned herein are the property of their respective owners. Chase QuickPay ® with Zelle ®: Enrollment in Chase QuickPay ® with Zelle ® is required. Please check with your enrolled financial institution for any fees they may charge to send or receive money. *Remember to only send money to people you know and trust. This is basically a rant. Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.Available to almost anyone with a U.S.-based bank account. Choose the checking account that works best for you. 1 Service Fee: There is no Monthly Service Fee from the time of account opening until after the student’s expected graduation date (up to five years). JPMorgan Chase is an American multinational financial services company that was formed with the merger of J.P. Morgan & Co and Chase National Bank in 2000. Your recipient may need to enroll the email or U.S. mobile number used to send the payment. Operator relay calls: We accept operator relay calls. Territories include American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands. Read and accept the Chase QuickPay Service Agreement and Privacy Notice. Choose “Chase QuickPay ® with Zelle ®" from the “Pay & transfer” menu. *Typically, when sending and receiving money with Zelle, if the recipient is already enrolled, the money will be available in minutes. I have been their customer for 18 years, I have never used Zelle in my life. You can see and print up to seven years of your bank statements with Chase. How long does Chase keep bank statements? Enter your email address or U.S. mobile number. Chase's website and/or mobile terms, privacy and security policies don't apply to the site or app you're about to visit. Money sent with Zelle® will be available within an enrolled recipient’s account typically in minutes. Zelle app users are able to send money to other Zelle users enrolled with one of our partner financial institutions. Enroll on the Chase Mobile app or Chase Online. If your debit card was lost or stolen, please immediately reach out to your financial institution to block or deactivate the card. You can send a request for money to friends, family or others you know and trust with Zelle®. They just refer you back to you bank. Yes. The Add Your Debit Card page will allow you to enter your new debit card information. If your device allows for fingerprint authentication you will be able to enable or skip pending your preference. Chase gives you access to unique sports, entertainment and culinary events through Chase Experiences and our exclusive partnerships such as the US Open, Madison Square Garden and Chase Center. When re-enrolling, your previous profile and Zelle app activity will be deleted, and all pending payments or requests will be canceled. In order to better assist you, please provide us with your details and a brief description of what you are experiencing. Hi, we look forward to assisting you with the Zelle® app. Preferences:will allow you to turn on or off Fingerprint verification if your device has this option available. Send money to and receive money directly from participant banks of the. When prompted to enter your password, select forgot password. If your bank or credit union is listed, you must enroll directly through the online or mobile banking service. Chase online lets you manage your Chase accounts, view statements, monitor activity, pay bills or transfer funds securely from one central place. Funds are typically made available in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle (go to https://register.zellepay.com to see participating banks). To request money with the Zelle app: Select the Request option from the Zelle app main screen after log in; Select your recipient and the dollar amount you want the recipient to send you. Enrolled in the Zelle app and received a message that "Profile has been locked". You may still enroll with the Zelle app by scrolling to the bottom of the page and selecting “Download the Zelle app”. Funds are typically made available in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle (go to https://register.zellepay.com to see participating banks). Sending money with Zelle is the same as sending cash. If enrolled with Zelle® at your financial institution, your bank or credit union will be able to assist you with canceling a pending payment. Cash App Customer Service. See our Chase Total Checking® offer for new customers. When enrolling with the Zelle® app you will need a U.S. mobile phone number registered to an eligible smartphone. For help with updating your Zelle® profile within your financial institution’s mobile app or online banking service, your financial institution’s customer support team can help. If you have received a message that "An error has occurred" make sure you are logging in using the enrolled U.S. mobile phone number with the same mobile device. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Was this helpful? JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states. If your bank or credit union doesn't offer Zelle yet, just download the Zelle app to get started. Select Activity from the bottom of the main screen, Select your recipient and the dollar amount you want the recipient to send you. We are open from 10am -10pm ET, 7 days a week excluding Thanksgiving, Christmas Day, and New Year's Day. Follow any remaining prompts to authenticate. Complete the form and we will respond to you via email within 2 business days. Contact Zelle Pay customer service. If the recipient is already enrolled with Zelle, the money will be available in their account typically within minutes, and the option to cancel or stop the payment is not available. For additional information on enrolling with the Zelle app visit our FAQs at https://www.zellepay.com/support/enrolling-with-zelle. The Zelle app is free to download from your App Store or Google Play. Check here for latest You Invest℠ offers, promotions, and coupons. We don't support this browser version anymore. Find answers to all your questions about Zelle℠, plus the best way to get in touch with us if you need assistance. College student must be 17–24 years old to open a Chase College Checking account and must provide a valid student ID or proof of enrollment/acceptance, college name, and expected graduation date at account opening. When using or enrolling with Zelle within your financial institution’s mobile app or online banking service, your bank or credit union will assist you with any issues you may be experiencing. Zelle® in their mobile app and follow the below steps: you 're about to.! May still enroll with the Zelle® app uses authentication and monitoring features to your. Or Wells Fargo online ® or Wells Fargo business online ® is required minutes between attempts help protect your and! Zelle, a person-to-person payment service is required upper left corner of the or app you will need a bank. 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