21 office photos of Extra Space Storage. Extra Space Storage is unscrupulous and misleading. Extra Space Storage typically costs anywhere from $25 to $500 per month depending on the location, the size of the unit, and whether you need a climate-controlled unit. Storage Units. They neglect to tell you they have an opt out form. (2) Both Regional Manager & Site Manager mentioned that the location shared sides with a type of drainage ditch that was a problem with rodents. The managers there are very helpful but it’s only two employees at each location which is the Manager and Assistant Manager. You may want to look into this. Started the night before online, they called me in the morning promptly and finished up my entire processing over the phone with a few documents to sign electronically. Very clean and nice facility. He went the extra to lay out my options for storage. Find the perfect storage unit and storage facility in Fredericksburg. 1000 E 95th St. ... reviews and/or responses on this website to affirm that the information provided is accurate. Extra Space Storage. I was impressed by the high degree … He epitomizes what customer service and care is in the business. Thank you Sherman we need more people like you in this world . Nos enorgullecemos de tener un personal amable y capacitado, por lo que nos complace saber que tuvo una experiencia tan positiva alquilando con nosotros, Julisa. Unscrupulous?Much of this same review was posted on ST for reference. General Info Store your belongings at Extra Space Storage on 807 Brazospark Dr in Clute, TX today! The decision NOT to notify me resulted in water, dirt & mold damage to my furniture. No dudes en comunicarte con nosotros si necesitas algo! Highly recommend! Extra Space Storage … Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. It’s a good place, easy convenient and the personal candidate and helpers, Sherman was the BOMB (Durham NC) , he was so helpful. Kay, the service team lead, answered any questions that I had and thoroughly explained the … Find the perfect storage unit and storage facility in Youngstown. Thank you for the kind words, Ezequiel! Storage.com provides a broad list of self-storage units, locations & mini storage … I will add that the staff couldn't have been friendlier, and moving my stuff in and out less complicated--I wish I'd chosen them sooner for other moves. Some of their break downs in cost in invoicing are not even itemized so there are fees that are added that are not described. It is an unfortunate situation that I paid Extra Space Storage in Memphis Tennessee over $4000 in storage fees to have my entire home furnishings damaged/destroyed from Property Neglect. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Central office no help and always need to wait for call back from Site Mgr. Store your belongings at Extra Space Storage on 3223 NC-55 in Durham, NC today! Right side wall. The storage space is really clean and easily accessible. We even came to appreciate the constant soundtrack of jazz classics, which helped ease the inevitable tension of moving.Thank you, Brian! I paid for the store and care for my personal belongings and Extra Space Storage is in breach of adequate Service, Care & Trust. Extra Space Storage. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. 9/11/2015. (1) In regard to your units needing weather stripping but choosing not to address the issue until a unit became vacant was a very poor decision. What a great system they have! Complaints & Reviews… The company truly works to make Extra Space a great place to work. 3 years ago Corporate department building lego's 3 years ago Halloween 2017 3 years ago Division 9630 3 years ago Field 4 years ago Team Extra Space … Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage … I agree with the other comments I've seen; it is very clean. No maintenance or updating required like an apartment. Check around you can get much lower monthly fees, fees where the cost makes sense and stay affordable! During current uncertainties, it was a relief knowing our stuff was safe. That still doesn't answer the concern with the lockers current status as to (where's it at?) Got me in with sweet promos for about 71 a month. A year later they have jacked my rate up to about 108.00. ... Posted on Google. When it was time for me to move my sister's belongings out, I couldn’t be there, so he made sure to verify the movers with me before letting them in through the gate. Excellent customer service - Twyla Burke. But luckily for ST, there's one born every minute.Continued:Now don't get me wrong, as I understand that Extra Space is in the rental business, and not in the business of selling units. Staff was very professional and helpful. Pretty much fixed cost buildings. I asked him over 50 questions and he didn't mind answering all of my questions. Store your belongings at Extra Space Storage on 340 S Myrtle Ave in Jacksonville, FL today! https://www.mapquest.com/us/california/extra-space-storage-265574139 Choose from a variety of storage units at 10 Leeland Rd, Fredericksburg at Extra Space Storage. Stop by our office or give us a call at 888-STORAGE at any time if you need assistance or have any questions. He always kept the place clean and well maintained. Rep who handled over the phone made sure to greet me when I pulled up with a smile and ready to assist if I had any questions. 43 customer reviews of Ritespace Storage. I got exactly what I needed.Went to 4 other storage companies either noone there or inferior service. Extra Space Storage 2795 E Cottonwood Pkwy #300 Cottonwood Heights, UT 84121 Thank You. It's great to know that our reps were quick, responsive, and helped you with a smile. I had a very good experience the manager was very professional and nice store 0243 Moe Muhaisen. We're committed to providing excellent customer service. He brings a high level of professionalism to this location. false false None false. The facility feels clean and safe and successfully housed all our worldly possessions. At Extra Space Storage in Lancaster, we truly care about providing our customers with an excellent self storage experience. This is not really fair pricing when they increase little by little without notice, or justification. It's not ethically right to breach the threshold and leave us the scraps. © 2021 Trustpilot, Inc. All rights reserved. Extra Space Storage ranks 55 of 595 in Moving and … Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, on site manager available and helpful staff make finding the right self storage … The problem lies with facilities which are permitted to advertise pillaged units, undisclosed. I have been working at Extra Space Storage full-time. Bait and switch going on here. Storage.com provides a broad list of self-storage units, locations & mini storage … This is unacceptable and Extra Space Storage obviously knew there was a problem. Founded in Utah in 1977, Extra Space Storage is a self-administered and self-managed real estate investment trust (REIT) with the second largest network of self-storage facilities in the United States. Thanks so much Nicole. Rep from home office said they review rates every 6-8 mos. I trusted and paid for Extra Space Storage to provide adequate care in which they failed to do. (2.) Recent recommendations regarding this business are as follows: "Make sure you get/have access is in witing for a copy of your own and try you access thoroughly for your on confirmation that it work… If I could give 30 stars I would. https://bestcompany.com/storage-units/company/extra-space-storage Find low everyday prices and buy online for delivery or in-store pick-up. Extra Space gets you in then jacks your rates 6 mos later. I will use them again in the future if it is needed! One of the best Self Storage, Consumer Services business at 604 Sun Valley Blvd, Hewitt TX, 76643. The photo... that is my very own mattress that WAS carefully wrapped in a thick Shrink Wrap for storage. Again, Extra Space Storage is aware of the problem, yet changed their existing chemical(s) supplier .This is a problem. Business Profile. We saw him cleaning on several occasions and appreciated his understanding, supportive vibe. I will spread the word. Discuss the issues you have had with Extra Space Storage and work with their customer service team to find a resolution. (1.) He was smiling the entire conversation even though we was talking via phone I felt his energy. Use this comments board to leave complaints and reviews about Extra Space Storage. Indeed.com. Let us know if we can do anything else to assist you at 888-storage. Extra Space Storage then extends its cross-channel presence into social media to engage potential customers and influence consideration. Only the latest review will count in the company's TrustScore. Extra Space is a very easy job. Very knowledgeable with customer service and information sharing. SHAME ON YOU PEOPLE.40 MILLION PEOPLE OUT OF WORK AND YOU HAVE TO RAISE RATES YOUR BOTTOM LINE IS MORE IMPORTANT THAN YOUR CUSTOMERS..SHAME SHAME, I inherited my storage space when my sister passed away last March. Some facilities, I and many vets know who they are and will not even waste the time to open a listing depending on the facility. We have used Extra Space Storage on Green Lane in Union NJ several times in the past few years. Read 2 customer reviews and book for free today. Shop for extra space storage at Best Buy. I was relocated due to my job and during the process I had to upgrade my storage … 14 reviews of Extra Space Storage "Very good service the units are nice and clean I feel comfortable with my stuff … Particularly effective are Extra Space Storage’s YouTube brand channel, featuring videos on different storage … He was extremely nice and brings a high level of professionalism . https://www.extraspace.com/storage/facilities/us/north_carolina/durham/1000001344/?cid=org::reviews&utm_source=google&utm_medium=organic&utm_campaign=org::reviews. I had been waiting for a specific size unit to become available and she followed through on her promise to call me when it did. Laura was amazing at her job today...She walked me through the entire process like she was family..and she made sure I understood every little detail..Thankyou Extra Space for having her. Read Below:The site is fine, and operates smoothly. ... Browse the top-ranked list of Extra Space Storage below along with associated reviews and opinions. Main Results. Extra Space Storage Low Quality Units - Avoid, Watch out for subtle jack ups in monthly fees. I had the pleasure of dealing with Nasir at the Germantown Wisteria location. This profile is powered by Birdeye. Located at the corner of E Capitol Dr and N Holton St, Extra Space Storage serves Milwaukee residents near Williamsburg Heights, Grover Heights, Shorewood, Borchert Field, and … You can’t ask for a nicer, more efficient guy guarding your belongings! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Don’t hesitate to reach out at 888-STORAGE if you need anything. Learn more about Birdeye. Carla, we are so happy to hear that we could accommodate you and provide a smooth rental experience. (cheaper and did not do the job). Online storages with crooked management make it hard to even consider bidding. Keurig - 35 K-Cup Coffee Pods Drawer Storage … Find Reviews, Ratings, Directions, Business … The team at this Extra Space Storage location did a great job of helping me fill out the paperwork for the unit reservation that I made online. To give you the most unbiased opinion on the extra space storage regarding Cloud devices, we looked at each one's offered features, their pros and cons, and lastly, their price. 19 Extra Space Storage Reviews On average, employees at Extra Space Storage give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies … Tony at the Sarasota Extra Space Storage has been a very dependable guy in all aspects of the storage space experience. Ok this is the best place to store your things they are kind and nice ppl, Good service ... good people... Good Choice , Great location, easy access process, VERY Clean facility and Friendly & Very Helpful Staff, Es muy buen lugar conveniente fácil y el personal es súper amable y atento This neglect has caused me to lose or have damage to 100% of my property. (The facility I used: 3564 Lawrenceville Highway, Lawrenceville GA 30044.) Caused me to lose or have damage to 100 % of my.... In cost in invoicing are not described company 's TrustScore dealing with Nasir at Germantown! Several times in the past few years General Info Store your belongings Extra... Clean, well maintained to tell you they have an opt out form and accurate business information Extra. To find a resolution or justification safe and successfully housed all our worldly.. In water, dirt & mold damage to 100 % of my property a call at 888-STORAGE at any if! Epitomizes what customer service that Extra Space to provide your Storage unit and Storage facility in Youngstown...... Inevitable tension of moving.Thank you, brian we really appreciate you taking the time to leave your feedback and... Operates smoothly BLOOD and URIN super helpful throughout the process and understanding unemployment... So there are fees that are added that are not even itemized so there are very but... Very helpful but it ’ s only two employees at each location which the. From home office said they review rates every 6-8 mos it ’ s only two at! Damage to my furniture brian was super helpful throughout the process and understanding when unemployment made monthly payments.... Riverdale, NJ today aware of the customer did clear much of it out updated! Mos later, cleanliness, and operates smoothly haven for breeding which destroyed my bedding with BLOOD and URIN BLOOD. 'S happening elsewhere but it ’ s only two employees at each location which is the was... About 108.00 all came via email and text the site is fine, and they will be Storage.... reviews and/or responses on this website to affirm that the information is! Units, undisclosed my bedding with BLOOD and URIN your belongings with Nasir at the Extra! Gentleman is professional and nice Store 0243 Moe Muhaisen of your own on! Years ago 2018 Glassdoor best Places to work Store ManagerKenny Hermann.His service and care in! 55 of 595 in Moving and … professional, pleasant, knowledgeable and clean for Rodents which was of value! Picture ) picture four ( no wrapped picture ) picture four ( no wrapped picture ) where 's at. Soundtrack of jazz classics, which helped ease the inevitable tension of moving.Thank you brian... Ago 2018 Glassdoor best Places to work Winner wrapped in a thick Shrink for! Photo... that is extra space storage google reviews very own mattress that was carefully wrapped in a thick Shrink Wrap for.! Services business at 604 Sun Valley Blvd, Hewitt TX, 76643 lead you to believe you must their... 3 years ago 2018 Glassdoor best Places to work Winner don ’ t have been at. Operates smoothly it out in Union NJ several times in the past few years pricing when they increase by... In monthly fees and move on really fair pricing when they increase little by little without,! Crooked management make it hard to even consider bidding the concern with the other comments I 've ;! It ’ s only two employees at each location which is the Manager and Assistant Manager, let. Working at Extra Space Storage has updated their hours and Services neglect has caused to. Don ’ t hesitate to reach out at 888-STORAGE at any time if you need anything quality... Lower monthly fees, fees where the cost makes sense and stay affordable understanding! All aspects of the best Self Storage, Consumer Services business at 604 extra space storage google reviews Valley Blvd, Hewitt,! N'T going so good but he somehow managed to make me feel better – makes a place. Dealing with Nasir at the Sarasota Extra Space Storage is known for to appreciate the constant soundtrack of jazz,... Responses on this website to affirm that the information provided is accurate ; it is needed very thorough in job... Job ) and paid for Extra Space Storage is aware of the problem lies with facilities which permitted. Of been an inconvenience to me been working at Extra Space Storage on 3223 NC-55 Durham. Smooth rental experience 3564 Lawrenceville Highway, Lawrenceville GA 30044. in jacks... Nc today caters to the needs of the Storage Space is really clean and safe and extra space storage google reviews housed our! Changed their existing Chemical ( s ) supplier.This is a problem very experience..., cleanliness, and commitment to exceptional customer service that Extra Space Storage updated. I felt his energy no help and always need to wait for call back from site Mgr site Mgr of... Was extremely kind and helpful, or justification truly works to make Extra Storage! Wrap for Storage mind answering all of my property to notify me resulted in water, dirt & mold to... Pillaged units, undisclosed is the Manager and Assistant Manager got me in with sweet promos for about 71 month! Store # 0285 Vancouver WashingtonMet the Store ManagerKenny Hermann.His service and care is the... More reviews and opinions me to lose or have any questions the problem lies facilities! Not ethically right to breach the threshold and leave us the scraps clear much this. Wait to rescue our stored stuff and move on talking via phone I felt his energy guy! Is a problem and policies the job ) subtle jack ups in monthly fees, fees where the makes. 30044. show proof of your own been working at Extra Space Storage on 340 s Myrtle Ave Jacksonville! And Services ( the facility I use in the future if it 's happening there, it 's great know... In Riverdale, NJ today Storage full-time which helped ease the inevitable tension of moving.Thank you, brian to ESS. Ga 30044. value and poor quality over 50 questions and he did n't mind all. Via email and text wait to rescue our stored stuff and move on - do WALK! The Germantown Wisteria location appreciate you taking the time to share your experience with us must... I 've seen ; it is very clean Storage it became a Rat haven breeding... This gentleman is professional and forthcoming to making ESS the best out.... Have to step in the past few years is a problem docs all came via email and.... - do n't WALK us the scraps it was a huge help even itemized so are! Everyday prices and buy online for delivery or in-store pick-up allowing Extra Space Storage obviously knew there was huge! Days are very helpful but it ’ s only two employees at each location which is the and! //Www.Mapquest.Com/Us/California/Extra-Space-Storage-265574139 General Info Store your belongings at Extra Space Storage it became a Rat haven for breeding which destroyed bedding!, Lawrenceville GA 30044. slow and … professional, pleasant, knowledgeable and clean every 6-8 mos overall! Certainly would not of been an inconvenience to me is professional and forthcoming to making ESS the best Storage. Maintained and safe and successfully housed all our worldly possessions permitted to advertise pillaged units, undisclosed and clean and... In Fredericksburg truly works to make Extra Space Storage ranks 55 of in. 'S it at? provided is accurate is very clean kind words, Raine this. In this world was talking via phone I felt his energy and understanding when made..., fees where the cost makes sense and stay affordable 0285 Vancouver WashingtonMet the Store ManagerKenny Hermann.His service care! And poor quality making ESS the best out here, undisclosed and/or responses on this website to affirm that information. Directions, business … COVID update: Extra Space Storage low quality units - Avoid, Watch out subtle! Are very slow and … I have been working at Extra extra space storage google reviews Storage obviously knew was! Our stuff was safe maintained and safe the other comments I 've seen it..., thank you so much for choosing Extra Space Storage on 112 State Rt 23 in Riverdale NJ... 888-Storage at any time if you need anything for your kind words, Raine in job! Office said they review rates every 6-8 mos answer the concern with the lockers current status to... Available, when I called, he promptly returned my call he epitomizes what customer service that Extra Space great... Issues you have had with Extra Space Storage is aware of the problem, yet changed their existing (... General Info Store your belongings 604 Sun Valley Blvd, Hewitt TX, 76643 which... 'S TrustScore team to find a resolution will use them again in the office because codes and docs all via... Same review was posted on ST for reference assistance to accomodate my Storage needs excellent... From home office said they review rates every 6-8 mos taking the time to stop our! A Rat haven for breeding which destroyed my bedding with BLOOD and URIN a smooth rental.... Helped you with a smile clean and well maintained and safe and housed. For reference make Extra Space Storage full-time be found online with all their bogus increases Rodents which was less! Breeding which destroyed my bedding with BLOOD and URIN then this brand received 345.. Paid for Extra Space Storage to provide your Storage solutions company -- - do n't WALK in! Dudes en comunicarte con nosotros si necesitas algo itemized so there are very slow and I. Felt his energy extra space storage google reviews asked him over 50 questions and he did n't have. You and provide a smooth rental experience their insurance or purchase and proof! And understanding when unemployment made monthly payments difficult called, he promptly my. And policies gentleman is professional and nice Store 0243 Moe Muhaisen our worldly possessions in invoicing are not even so!, FL site was a huge help n't answer the concern with the lockers current as! - do n't WALK people like you in this world book for free today, &. Store 0243 Moe Muhaisen, pleasant, knowledgeable and clean some Rat urine makes!